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Challenges in Doorstep Milk Deliveries Without Milk Round Software

February 3, 2025

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The increasing demand for convenience has led businesses to adopt the doorstep delivery model, using technologies like milk round software. Doorstep milk delivery is a complicated process that is difficult to manage manually without financial losses.

This blog will explore the complexities of milk doorstep deliveries and the challenges faced in making doorstep deliveries. It also discusses the features of milk round software, a dairy ERP, that can help you deal with these complexities and challenges.

Complexities of milk doorstep deliveries

The milk supply chain is one of the complex chains due to its shorter shelf-life and consistent requirements in households. Dairy businesses face issues during doorstep deliveries like milk spoilage due to hot weather or delayed deliveries. Process in the milk supply chain management:

Collecting

The milk is collected from the local dairy farms or milked from the cows and stored in large containers. The stored milk should reach the factory on time to avoid milk spoilage.

Processing and packing

The milk is processed to remove impurities and kill harmful bacteria. Then, it is packed into containers, such as pouches, glass bottles, or tetra packs.

Distribution

Based on your business model, the packed milk is transported to retail shops or directly to customers.

Challenges in making doorstep deliveries

Managing business operations, like procurement, manufacturing, and distribution, can be time- and effort-consuming. It can reduce operational efficiency, increasing the chances of milk or other dairy products spoiling. If you are still managing your milk delivery operations manually or on a spreadsheet, here are some major reasons you should implement an ERP milk delivery solution:

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Manual order placement

Manual order management includes taking orders via call, SMS, or WhatsApp. The orders are also modified on call. It is difficult to modify orders in the run-time. The order placement or modification data is manually entered into the sheet. Manual order placement can lead to:

  • Wrong data entry
  • Delivering inaccurate orders
  • Forgetting to update order changes

False stock leveling

The items in inventory are manually counted and updated on the spreadsheets or paper. For dairy businesses, the inventory can be milk bottles/pouches or other dairy products, including butter, cheese, buttermilk, and clarified butter. False stock leveling can result in:

  • Stockouts or overstocking
  • Financial losses
  • Forgetting to update the new stock count

Inaccurate invoicing and payments

The invoices are generated manually. Manually generated invoices may contain mistakes. The driver collects and records cash on paper. It is impossible to verify that the amount collected by the driver and received by the accounting department is the same. Inaccurate invoicing and payment management can lead to:

  • Manual errors in invoicing can cause reworks.
  • Customer disputes over invoices and payments.
  • Time-consuming and effort-taking task

Limited visibility

Without appropriate software solutions, it is difficult to gain complete visibility of your milk operations. Limited visibility of your business operations can lead to:

  • No driver performance monitoring
  • Unable to track orders, payments, drivers, stock, and finances

Inefficient delivery planning

Manual delivery planning includes marking delivery stops on a paper map. These paper maps are difficult to handle and can lead to last-mile delivery disruptions. The drivers are manually assigned to the orders and you cannot track them. Inefficient delivery routes can result in:

  • Missed deliveries
  • Drivers are unable to find delivery locations, increasing delivery turnaround.
  • Errors on the delivery sheet can lead to wrong and delayed deliveries
  • Increased fuel consumption and delivery costs
  • Chances of overlapping delivery shifts

How can TrakOp’s milk delivery software help you manage these challenges?

TrakOp is a dairy ERP platform that provides an end-to-end solution for milk supply chain management. It automates and streamlines milk delivery operations from procurement and dairy product production to doorstep deliveries. Here are the features of TrakOp’s milk delivery software that can improve your dairy business efficiency:

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Order management

Since milk is a daily household need, it makes it a subscription-based service. TrakOp offers a white-labeled milk delivery app for your customers to place and manage subscription orders and choose their preferred product, delivery frequency, schedule, and number of deliveries needed. Customers can modify their order details and cancel and reschedule a particular order delivery. They can also pause and resume their subscription order deliveries when they are out of town.

Production planning

Dairy businesses take lots of guesswork if managed manually. You can track and manage all the phases of dairy production, including filtration, pasteurization, homogenization, and separation. This dairy ERP allows you to manage resources to meet customer demand without overstocking. You can effectively manage, plan, schedule, and organize production with our manufacturing module. The system generates insightful data that can assist you in forecasting demand effectively.

Finances and accounting

In the milk supply chain, finances flow from one process to another as the product or milk, moves from procurement to manufacturing to picking and packing to distribution. The system enables you to track and manage all your finances from a single screen The system auto-generates recurring invoices and sends them to the customers via email, SMS, and WhatsApp. It supports multiple payment gateway integrations and allows your customers to pay online or in cash. You can integrate the system with the bank to automate the reconciliation process. This dairy ERP generates financial reports and analytics to provide information about your financial business’s health.

Stock management

Inventory management is one of the crucial steps in the milk supply chain due to its lower shelf life. The system generates precise stock reports to avoid overstocking or stockouts, ensuring that you have optimum inventory to fulfill your customer demand. You can trigger purchase orders when your inventory hits a certain number.

Delivery planning

The system offers a delivery module that sequences multiple addresses and optimizes the route to create the shortest delivery path, reducing delivery turnaround and improving efficiency. TrakOp provides a delivery mobile application for your drivers that provides delivery details and GPS navigation to enhance operational productivity. Efficient deliveries can help you reduce delivery costs while making on-time and accurate deliveries. This milk distribution software enables you and your customers to track drivers and orders in real-time.

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Bottom-line

With TrakOp’s dairy ERP milk round software, you can fully automate and optimize your dairy business operations and maximize return over profit. Operational efficiency in the milk supply chain is essential to building a successful brand and a profitable business. Contact TrakOp to learn how we can help your business.

Hope You Enjoyed the Read!

Ravi Garg Founder & CEO

He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.