Dairy delivery software comprises three components. They work together to provide you with real-time updates and monitoring. These include:
The admin panel
It is also known as ‘business dashboard.’ Admin panel is an intuitive platform that enables business owners to track and monitor orders, payments, customers, stock, and delivery drivers. The platform generates reports, like sales reports, customer reports, stock reports, and payment reports, etc., allowing business owners to monitor their businesses' financial health.
Major features of the admin panel
- Create and manage milk subscriptions
- Optimize multi-route deliveries
- Define delivery schedules
- Set order cut-off time based on the product and schedule
- Generates stock report
- Tracks payment collection and reconciliation
- Send automated or custom notifications and reminders
- Create promotional strategies. Offer coupons and rewards, discounts
- Manage customers. Customer grouping.
- Manage catalogue and products. Define product pricing.
The customer app
The customer app is a mobile interface for customers. It allows them to place and manage their subscription orders. They can create, modify, and delete, and pause or resume milk subscriptions. They can also reschedule the order deliveries.
Major features of the customer app
- Create and manage milk subscriptions
- Delete, modify, and pause or resume milk subscriptions before the defined cut-off time.
- Reschedule deliveries before the defined cut-off time
- Receive notifications
- Feedback and suggestions
- Apply coupons and rewards
- Make payments online via payment gateways, cards, and in-app wallets.
The delivery driver app
The delivery driver app is a mobile interface for drivers that gives delivery task details. It includes information, like order details, customer details and the delivery address.
The major features of the delivery driver app are:
- Make order modifications in the run time.
- Mark deliveries as delivered, rescheduled, and canceled.
- Obtain proof of delivery and payment.
- Collect and record cash and online payments.
- Acquire new customers and create orders for them.
- GPS navigation
- Notify customers of upcoming order delivery.