Frequently Asked Questions

Trakop is an integrated SaaS delivery management software that automates delivery business operations like order processing, payment tracking and reconciliation, inventory reports, and delivery management. The software offers complete visibility of the business to the manager and allows customers to track their orders in the real-time. It also sends automated notifications to customers that include payment reminders and low balance notifications. The delivery management software consists of three components - admin panel, a customer interface (iOS, Android, and website), and a driver application (Android).

• Admin Panel - It is the business dashboard for the business manager, which gives complete visibility of the business, ranging from financial figures to operations like the ordering process, payment tracking and reconciliation, inventory tracking, and managing deliveries.
• Customer interface - The software provides mobile applications for both iOS and Android mobile and a website for customers to place a new order, modify or delete an existing order, track orders, receive order status updates and other notifications, and make payments.
• Driver application - The software provides a delivery driver app for Android mobile that contains all the delivery details, like customer details, delivery address and order details. Drivers can modify the orders for the customers in the run-time and can also add a new customer and place an order for him.

Trakop is scheduled delivery based software that fits all businesses that either deliver on a particular schedule or are subscription based. For example, the brand ‘Licious’ is a meat delivery app that delivers meat on particular pre-defined schedules. On the other hand, there is Country Delight (a milk delivery app), which delivers both subscription-based orders and one-time orders; however, all the deliveries are made on a defined schedule. These businesses can include milk delivery, bottled water delivery, diaper delivery, grocery delivery, meal delivery, meat delivery, flower delivery, alcohol delivery, flower delivery, medicine delivery, laundry delivery, waste management, oxygen tank delivery and propane delivery.

Delivery management software is a comprehensive online tool that automates and streamlines business operations, making them work seamlessly. The operations that are automated are:

• Order management
• Payment collection and reconciliation
• Delivery management
• Inventory management 

Delivery management is an essential component of a profitable and successful company because it ensures customer satisfaction, cost effectiveness, operational effectiveness, and competitiveness. There are several reasons why delivery management is important for businesses across various industries:

• Customer satisfaction
• Cost efficiency
• Competitive advantage
• Operational efficiency
• Real-time visibility
• Adaptability and scalability
• Data-driven insights

On-time delivery is made easier with delivery management. It makes route planning and fleet management easier. It provides businesses with end-to-end insight and improved order management, as well as the opportunity to automate repetitive procedures. Supply chain processes may be streamlined with the aid of delivery management.

Before you start finding the right delivery management software, you must clearly outline your needs and expectations.

• Real-time updates
• Automation
• Actionable analytics
• Integrations
• Route optimization

Route optimization can assist companies like yours save up to 80% on planning time while also saving money on fuel and driver compensation. Real-time alerts and more on-time delivery can help boost customer satisfaction.

Route optimisation software is a specialised tool or system that helps businesses involved in transportation or delivery operations plan and optimise delivery routes more effectively by using algorithms and data analysis. Multiple stops, traffic, delivery windows, and other factors are taken into account when determining the most economical and effective delivery routes. For delivery businesses, route optimisation software is crucial due to several reasons:

• Cost reduction
• Resource utilisation
• Improved customer service
• Flexibility and adaptability
• Reduced environmental impact
• Compliance and accuracy
• Data-driven decision making

Last-mile delivery software holds immense importance for delivery businesses due to several reasons:

• Enhanced efficiency
• Improved customer experience
• Adaptability and scalability
• Data and analytics
• Competitive advantage
• Real-time visibility

Trakop provides milk delivery business with smart delivery management system that tracks and optimize complete delivery operations from start to end like auto-dispatch, real-time order tracking, electronic proof of delivery, etc.